Posted on August 16, 2017
We are pleased to share with you an exciting recent change in the Sales Department. Effective July 17, 2017, Liane Comeau has joined Sales as the new Existing Business Sales Manager. In her new role, Liane will be responsible for executing Health New England’s commercial existing business retention strategy for fully funded and self-funded groups […]
Posted on August 1, 2017
SPRINGFIELD, Mass., July 27, 2017 – In an effort to save our members money, Health New England is pleased to now cover a generic and less expensive option to EpiPen, which is used to treat severe allergic reactions (anaphylaxis) to insect stings or bites, foods, drugs and other allergens. Our pharmacy department has now approved the generic […]
Posted on July 10, 2017
Over the past few months, we have received your feedback and are currently working on several enhancements to the Broker and Employer Portals. We are also happy to let you know that the following enhancements and resolutions were recently completed: Group invoices that are billed by division now appear. Invoices were re-indexed to work with […]
Posted on July 10, 2017
In light of the growing opioid crisis, Health New England’s Behavioral Health and Care Management departments developed a new program to help ensure the safe and appropriate use of potential drugs of abuse with selective Care Management intervention. Through the new Controlled Substance Monitoring Program, our social workers can help members in coordinating or streamlining […]
Posted on June 5, 2017
As our online self-service portal environment expands, we are happy to share that we’ve already made some enhancements since our Broker & Employer portal launch. In addition, we want to remind you and your employees about the benefits of using the Member portal. Employer Portal Enhancement Based on your feedback, we have made the following […]
Posted on June 5, 2017
Health New England is pleased to announce the recent appointment of Steven Sigal as Chief Financial Officer. In this role, Sigal will lead all aspects of financial strategy for the organization, ensuring the ability to provide cost-effective health care coverage while maintaining high-quality member care. As Health New England’s Chief Financial Officer, Sigal is responsible […]
Posted on May 8, 2017
Multi-factor authentication HealthEquity has added another level of security to help ensure members are protected: multi-factor authentication (MFA). MFA requires multiple pieces of information during the login process to verify the identity of the person logging into the HealthEquity portal: Username and password for the portal Access to an external account (email) where a verification […]
Posted on May 8, 2017
Health New England is pleased to announce the appointment of three individuals to director-level positions. Kyle Bertke recently joined the company as Director of Business Development. In this role, he is responsible for the design, delivery and evaluation of new and existing products and benefits. In addition, he works with Sales, Marketing and Government Programs […]
Posted on May 8, 2017
For employers who want to introduce a wellness program to their employees, Health New England offers a free opt-in program called Healthy Choices for our employer groups. Healthy Choices is a free online program located on our Healthy Directions web portal at webmdhealth.com/hne that rewards members for being proactive about their health. Healthy Choices is […]
Posted on April 18, 2017
Dear Employers: As part of our commitment to provide affordable access to high quality health care, we continually review the benefits and services offered to our members. As a result, from time to time, we update the coverage we provide and change the way that coverage is administered. We then notify our subscribers and their […]