Posted on January 22, 2019
HealthEquity has rolled out a new “Show Me How” button on their member portal. Members can get help with common account tasks by using helpful walk-through guides. The on-screen portal guide simplifies the user experience and assists members in performing desired tasks. It provides real-time contextual learning and on-screen guidance when and where the member […]
Posted on January 22, 2019
We value the opinions and experiences of our members. The Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey is an important tool that captures what our members think about us and their health care. The CAHPS survey will be sent to randomly selected members this spring. The CAHPS survey is developed by the Agency […]
Posted on January 22, 2019
To help clarify the process for members about how to request their Wellness Reimbursement, we’ve compiled some answers to their frequently asked questions. What is the process for Wellness Reimbursements?1 In order to simplify the submission process, we direct members to our secure online member portal at my.healthnewengland.org to access their Wellness Reimbursement form. The member […]
Posted on January 22, 2019
Health New England, in partnership with its Community Benefits Advisory Council, recently announced recipients of its inaugural Where Health Matters Grant Program. On January 11, four area non-profit organizations were awarded a $50,000 grant to implement programs that will improve the health and well-being of vulnerable population groups living in central and western Massachusetts. Each […]
Posted on January 22, 2019
Tax season is upon us and we’d like to share information about when Health New England will be mailing your 2018 Health Care Coverage tax forms. Below is a breakdown of timing for each tax form type. Form MA 1099-HC Health New England sends the Massachusetts Health Care Coverage Form MA 1099-HC to all members. […]