Medicare Member Winter 2019 Newsletter | MEMBERMATTERS IS NOW AVAILABLE
Posted on November 26, 2019
The Winter issue of our MemberMatters newsletter is now available. Click on the articles below to learn about the following topics. Be sure to check back often as we periodically add new helpful articles to our website.
- Thank you for being a valued Health New England Medicare Advantage member
- Meet Health New England’s New President & CEO – Marion A. McGowan, PhD
- New for 2020: New Pharmacy Benefits Manager – OptumRx
- New for 2020: Post-Hospitalization Meals Program – Mom’s Meals
- It’s Time to Get the Flu Vaccine
- At Risk for Falls? Our Falls Prevention Initiative Can Help
- Reminder: Submit Your 2019 Preventive Care Visit Form by Dec. 3
- Urinary Incontinence: It’s More Common Than You Think
- What’s Your Number? Understanding Blood Pressure
- Surveys are Coming this Spring: Your Opinion Matters
- If You Need Non-Emergency Care After Normal Business Hours
- National Coverage Determinations
If you would like to learn more about the information included in this newsletter, or if you have questions about your plan benefits, feel free to contact Member Services at (413) 787-0010 or toll-free at (877) 443-3314 (TTY: 711). We are available Monday through Friday, 8:00 a.m. – 8:00 p.m. (Oct. 1 – Mar. 31: 8:00 a.m. – 8:00 p.m., seven days a week).
*Disclaimers: Health New England Medicare Advantage is an HMO and HMO-POS Plan with a Medicare contract. Enrollment in Health New England Medicare Advantage depends on contract renewal. This information is not a complete description of benefits. Call (413) 787-0010 (TTY: 711) for more information. The additional benefits are covered under all Massachusetts Health New England Medicare Advantage plans. Out-of-network/non-contracted providers are under no obligation to treat Health New England members, except in emergency situations. Please call our Member Services number or see your Evidence of Coverage for more information, including the cost sharing that applies to out-of-network services.
Health New England complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.
ATTENTION: If you speak any language other than English, language assistance services, free of charge, are available to you. Call (413) 787-4000 or TTY 711. Health New England cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (413) 787-4000 o TTY 711. Health New England cumpre as leis de direitos civis federais aplicáveis e não exerce discriminação com base na raça, cor, nacionalidade, idade, deficiência ou sexo. ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para (413) 787-4000 ou TTY 711.
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