Posted on August 16, 2017
We are excited to let you know that we have made it easier for all members to access the Healthy Directions WebMD portal, powered by WebMD® Health Services, at webmdhealth.com/hne. Many favorite features from the Healthy Directions portal are now available via smartphone or mobile device through the new Wellness at Your Side app. With […]
Posted on August 16, 2017
We are pleased to share with you an exciting recent change in the Sales Department. Effective July 17, 2017, Liane Comeau has joined Sales as the new Existing Business Sales Manager. In her new role, Liane will be responsible for executing Health New England’s commercial existing business retention strategy for fully funded and self-funded groups […]
Posted on August 1, 2017
SPRINGFIELD, Mass., July 27, 2017 – In an effort to save our members money, Health New England is pleased to now cover a generic and less expensive option to EpiPen, which is used to treat severe allergic reactions (anaphylaxis) to insect stings or bites, foods, drugs and other allergens. Our pharmacy department has now approved […]
Posted on July 10, 2017
Over the past few months, we have received your feedback and are currently working on several enhancements to the Broker and Employer Portals. We are also happy to let you know that the following enhancements and resolutions were recently completed: Group invoices that are billed by division now appear. Invoices were re-indexed to work with […]
Posted on July 10, 2017
In light of the growing opioid crisis, Health New England’s Behavioral Health and Care Management departments developed a new program to help ensure the safe and appropriate use of potential drugs of abuse with selective Care Management intervention. Through the new Controlled Substance Monitoring Program, our social workers can help members in coordinating or streamlining […]
Posted on July 10, 2017
Commission statements are now available to all Super Users in the Broker Portal. Effective September 1, 2017, Health New England will no longer email these statements out. The monthly commission statements will be posted on the Broker Portal mid-month. Be sure you are registered for the Broker Portal. Login or Register Now
Posted on June 5, 2017
As our online self-service portal environment expands, we are happy to share that we’ve already made some enhancements since our Broker & Employer portal launch. In addition, we want to remind you and your clients about the benefits of using the Member portal. Broker & Employer Portal Enhancements Based on your feedback, we have made […]
Posted on June 5, 2017
Health New England is pleased to announce the recent appointment of Steven Sigal as Chief Financial Officer. In this role, Sigal will lead all aspects of financial strategy for the organization, ensuring the ability to provide cost-effective health care coverage while maintaining high-quality member care. As Health New England’s Chief Financial Officer, Sigal is responsible […]
Posted on May 8, 2017
Multi-factor authentication HealthEquity has added another level of security to help ensure members are protected: multi-factor authentication (MFA). MFA requires multiple pieces of information during the login process to verify the identity of the person logging into the HealthEquity portal: Username and password for the portal Access to an external account (email) where a verification […]
Posted on May 8, 2017
Health New England is pleased to announce the appointment of three individuals to director-level positions. Kyle Bertke recently joined the company as Director of Business Development. In this role, he is responsible for the design, delivery and evaluation of new and existing products and benefits. In addition, he works with Sales, Marketing and Government Programs […]