Posted on May 8, 2017
For employers who want to introduce a wellness program to their employees, Health New England offers a free opt-in program called Healthy Choices for our employer groups. Healthy Choices is a free online program located on our Healthy Directions web portal at webmdhealth.com/hne that rewards members for being proactive about their health. Healthy Choices is […]
Posted on April 18, 2017
Dear Brokers: As part of our commitment to provide affordable access to high quality health care, we continually review the benefits and services offered to our members. As a result, from time to time, we update the coverage we provide and change the way that coverage is administered. We then notify our subscribers and their employers, our […]
Posted on April 4, 2017
At Health New England, we value your business and time. The following is a quick reference guide to assist you in submitting requests to Member Services for research. By providing the information listed for each type of request when initiating contact with Member Services, you will help ensure that your request is handled as quickly […]
Posted on April 3, 2017
Here’s what some of your fellow brokers and employers are saying about the new portal: “We love it!” “…much better than the other carriers’ experiences…” “You listened to our feedback.” “…a spectacular job was done developing the new portal. It is easy to use and easy to explain how to use it when asked for […]
Posted on April 3, 2017
On November 1, 2016, Health New England launched a Medicare Referral Program* where brokers can be paid $100 for each client who enrolls in one of our individual Medicare Advantage or Medicare Supplement plans. Now’s the time to reach out to your clients who will soon be 65 or are over 65 and are thinking […]
Posted on March 3, 2017
As a standard practice, we will need your SAC Code (also known as your Broker Number) if you are requesting information about members. Health New England assigns an SAC Code to a brokerage once a group has been sold. The SAC Code can be found in the monthly commission statement. When you call Member Services, […]
Posted on March 3, 2017
Good news! The Broker & Employer Portal pilot, which we tested over the last month with a select group of brokers and employers, went very well. The functionality is working as expected and we have received positive feedback. We are looking forward to launching the portal on Monday, March 20, and giving access to all […]
Posted on February 2, 2017
For market segment determination, employers must count their Full-Time Equivalent (FTE) employees as of the effective date of their new coverage. The count is not based on a rolling 12-month average. Employers are encouraged to contact their assigned sales representative directly to provide the required information. Effective August 10, 2016, the Commonwealth of Massachusetts issued […]
Posted on February 2, 2017
Tax season is here and your clients may be wondering when Health New England is mailing 2016 Health Care Coverage tax forms. Below is a breakdown of tax form types and timing that you can share with your clients. Form MA 1099-HC Health New England sends the Massachusetts Health Care Coverage Form MA 1099-HC to all members. […]
Posted on January 10, 2017
At Health New England, we work hard to provide news and information that is relevant to you and your clients. Much of this information sharing is done electronically and online. Below is an overview of each communications vehicle we use to get the word out. BrokerMatters Email Newsletters and Alerts Each month, we compile important […]