Dear Brokers,

As part of our commitment to provide affordable access to high quality health care, we continually review the benefits and services offered to our members. As a result, from time to time, we update the coverage we provide and change the way that coverage is administered. We then notify our subscribers and their employers, our brokers, and our contracted providers of these changes. Unless otherwise noted, these changes are effective January 1, 2027.

Click here to read the Semi-Annual Notice of Changes.

We will notify our subscribers of this Notice via postcard mailed to each fully funded subscriber’s address, and via email when appropriate.

If you have any questions, please call us at (413) 233-3535.

Sincerely,

Lindsey Bubar
Manager of Client Services