Posted on December 22, 2025
Every spring, randomly selected Medicare beneficiaries are sent the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey, which asks questions about your healthcare and services you receive. Completing your CAHPS survey is crucial for personalized care. Your input shapes the future of your health plan. Survey Tips: Be sure to think about your health […]
Posted on January 25, 2023
Every spring, the Centers for Medicare & Medicaid Services mails surveys to randomly selected Medicare beneficiaries. The Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey asks questions about your health care and services you receive. Survey Tips: When completing a survey, be sure to think about your health and your personal experience with your […]
Posted on January 12, 2022
Every spring, the Centers for Medicare & Medicaid Services mails two surveys to randomly selected Medicare beneficiaries. These surveys help drive improvements in the health care delivery system, and help us understand how we are doing and what is important to you. The Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey asks questions about […]
Posted on December 17, 2019
Your Opinion Matters Every spring, the Centers for Medicare & Medicaid Services mails two surveys to randomly selected Medicare beneficiaries. The Consumer Assessment of Healthcare Providers and Systems (CAHPS) asks questions about your health care and services you receive, and the Health Outcomes Survey (HOS) asks questions about your health status. These surveys help drive […]
Posted on November 27, 2019
Every spring, the Centers for Medicare & Medicaid Services mails two surveys to randomly selected Medicare beneficiaries. The Consumer Assessment of Healthcare Providers and Systems (CAHPS) asks questions about your health care and services you receive, and the Health Outcomes Survey (HOS) asks questions about your health status. These surveys help drive improvements in the […]
Posted on November 12, 2015
What is CAHPS*? It stands for “Consumer Assessment of Health Care Providers and Systems.” It’s a program that asks members like you what you think about the quality of care that you get from Health New England and your health care providers. This independent and confidential survey is conducted on Health New England’s behalf by […]