Posted on December 11, 2020
Because we work hard to provide the best possible care for our members, Health New England is partnering with Healthmap Solutions to deliver more comprehensive care for our Medicare Advantage members with chronic kidney disease (CKD) and end-stage renal disease (ESRD). Healthmap’s Kidney Health Management (KHM) program works with your doctor to identify and support your health needs, while helping […]
Posted on December 11, 2020
Your Health New England Medicare Advantage plan covers both an annual physical and well-care visit. Be sure to schedule yours with your primary care provider (PCP) for 2021. When you call to schedule your annual well-care visit, ask if your PCP can do it as a telehealth visit. During this time of COVID-19 social distancing and beyond, many […]
Posted on December 11, 2020
Health New England has enhanced coverage for testing, treatment and telehealth services during the pandemic. Learn more at healthnewengland.org/COVID-19-Coverage. This webpage will be updated as details develop about vaccines.
Posted on December 11, 2020
Every spring, the Centers for Medicare & Medicaid Services mails two surveys to randomly selected Medicare beneficiaries. These surveys help drive improvements in the health care delivery system, and help us understand how we are doing and what is important to you. The Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey asks questions about your […]
Posted on December 11, 2020
The Winter issue of our MemberMatters newsletter is now available. Click on the articles below to learn about the following topics. Be sure to check back often as we periodically add new helpful articles to our website. Thank you for being a valued Health New England Medicare Advantage member! Meet Health New England’s New President […]
Posted on December 10, 2020
As a Medicare health plan, Health New England Medicare Advantage covers all services required by Original Medicare. We only make mid-year benefit changes when Medicare changes its coverage rules. When this happens, Medicare issues a National Coverage Determination (NCD) explaining whether Medicare will pay for an item or service. Below are the recent changes from […]
Posted on December 10, 2020
Because medical problems may occur at any time, Health New England asks our primary care providers (PCPs) to be on call 24 hours/day, 7 days/week. Talk to your PCP to find out about arrangements for care after normal business hours. At times, you may reach your PCP’s answering service, or you may reach the doctor who […]
Posted on December 10, 2020
Every spring, the Centers for Medicare & Medicaid Services mails two surveys to randomly selected Medicare beneficiaries. The Consumer Assessment of Healthcare Providers and Systems (CAHPS) asks questions about your health care and services you receive, and the Health Outcomes Survey (HOS) asks questions about your health status. These surveys help drive improvements in the […]
Posted on December 10, 2020
» Stay in touch with family and friends via phone or video chats » Keep exercising regularly » Take a walk in your neighborhood » Do an online yoga video for stretching and relaxation » Get outside in your yard, watch the birds, do some gardening—nature is a great stress-reliever » Download a brain game […]
Posted on December 10, 2020
» National Suicide Prevention Lifeline: The Lifeline provides 24-hour, toll-free, and confidential support to anyone in suicidal crisis or emotional distress. Call 1-800-273-TALK (8255). Support is available in English and Spanish. » Disaster Distress Hotline: People affected by any disaster or tragedy can call this helpline, sponsored by the Substance Abuse and Mental Health Services Administration, to receive […]