Telehealth Member Cost Share Will Resume
Posted on May 28, 2021
Health New England continues to allow clinically appropriate and medically necessary telehealth services with our in-network providers through the state of emergency. However, effective 7/1/2021, we will resume applying member cost sharing for non-COVID-19 related medically necessary telehealth services.*
*Some self-funded employer groups do not participate in Health New England’s Teladoc benefit and decided not to waive member cost sharing for telehealth services. We advise members to check their plan materials for additional information.
**Health New England’s Medicare Advantage Members were limited to cost share waivers only during the declared state of emergency based on guidance from CMS.
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