Telehealth and Waiving of Member Cost Share
Posted on March 30, 2021
Health New England continues to allow clinically appropriate and medically necessary telehealth services with our in-network providers through the state of emergency. We shared earlier that we will waive member cost sharing for COVID-19 and non-COVID-19 related medically necessary telehealth services.* The waiver of member cost sharing has been extended until June 30, 2021, for most plan members.**
*Some self-funded employer groups do not participate in Health New England’s Teladoc benefit, and/or have decided not to waive member cost sharing for telehealth services. We advise members to check their plan materials for additional information.
**Health New England’s Medicare Advantage Members may be limited to cost share waivers only during the declared state of emergency based on guidance from CMS.
