Payment Policy Updates (January 2026)
Posted on January 6, 2026
Health New England is committed to reviewing our internal procedures and defining coverage and billing guidelines with applicable laws and industry standards to ensure our policies are appropriate. To access payment policies, please visit healthnewengland.org/Providers/Resources.
If you have any questions about the information in this notice, please contact Health New England Provider Experience at (800) 842-4464, extension 5000. A representative is available Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m.
The following policies were reviewed and updated:
| Payment Policy | Effective Date | Notes |
| Updated – Multiple Procedures
|
01/01/2026
|
|
| Updated – Modifier
|
01/01/2026
|
|
| Updated – Evaluation & Management
|
03/01/2026 |
|
| Updated – Preventive
|
03/01/2026 |
|
| Updated – Bilateral Procedures
|
03/01/2026 |
|
| New Update:
Provider Claims Queue Office Hours |
01/05/2026 |
|
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