Medicare Advantage Plan Change – New Vendor
Posted on November 7, 2025
Health New England to Partner with NationsBenefits® for 2026 Medicare Vision and Hearing Benefits
We are excited to announce that Health New England is partnering with a new vendor – NationsBenefits® – to administer supplemental Vision and Hearing benefits for Medicare Advantage plans, effective January 1, 2026, specifically for:
- Routine vision exams
- Prescription eyewear
- Routine hearing exams
- Hearing aids
Health New England will no longer offer EyeMed or TruHearing benefits for our Medicare Advantage members after Dec. 31, 2025.
What is Not Changing:
- Health New England will still administer the medical benefit related to eye and hearing care for Medicare members.
- EyeMed will continue being a benefit option for Health New England’s Commercial line of business.
About NationsBenefits
NationsBenefits is one of the nation’s largest and most trusted supplemental benefit providers and our relationship represents a significant milestone in our ongoing efforts to elevate the standard of care for our Medicare Advantage members. As a vision and hearing benefit provider, NationsBenefits brings unparalleled expertise, extensive reach and a proven track record of success in providing Medicare members with enhanced support and expanded access to crucial supplemental benefits.
Next Steps
If not already contracted with NationsBenefits, we encourage all Vision and Hearing providers to take immediate steps to contract with NationsBenefits. By doing so, you will play a crucial role in delivering comprehensive, high-quality care and support to the members and patients we serve together. This will ensure there is no disruption in care.
For more information about contracting with NationsVision and how this partnership can benefit both you and your patients, please contact the NationsVision Vendor Contracting Specialist at (877) 414-7379 or visit NationsBenefits.com/NationsVision.
For NationsHearing contracting information, please email providers@nationshearing.com or call (800) 921-4559.
If you have questions specific to Health New England, please reach out to our Provider Experience team at (800) 842-4464, extension 5000. A representative is available Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m.
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