Important Reminder: Code of Conduct and Annual Training
Posted on December 12, 2014
Code of Conduct
It is Health New England’s (“HNE”) policy to conduct its business in compliance with all applicable federal and state laws and regulations and to assure that HNE operates in a manner consistent with the letter and the spirit of the laws. HNE expects its employees, management, governing body members and first tier, downstream and related entities (FDR’s) (“Covered Individuals”, refer to the HNE Code of Conduct, Section E, for definitions), to adhere to this Code of Conduct when conducting business on behalf of HNE and its subsidiaries.
The full statement of our Code of Conduct is posted to the hne.com Compliance page: http://www.healthnewengland.com/quality/compliance.html
Reporting Concerns
All Covered Individuals are required to promptly report potential compliance or Fraud, Waste, or Abuse issues of which they have knowledge or a good faith belief.
- Call the HNE Compliance Hotline at (800) 453-3959 (available 24/7, toll-free; reports can be made anonymously)
- Potential fraud may also be reported directly to the Department of Health and Human Services (HHS) Office of Inspector General (OIG) Hotline.
Contacting the HHS OIG Hotline
Phone: 1-800-HHS-TIPS (1-800-447-8477)
Fax: 1-800-223-8164
E-Mail: HHSTips@oig.hhs.gov
Web Site: https://forms.oig.hhs.gov/hotlineoperations/
TTY: 1-800-377-4950
Mail: Office of Inspector General
Department of Health and Human Services
Attn: HOTLINE
PO Box 23489
Washington, DC 20026
Annual Training Requirement
FDRs who have not met the FWA certification requirements through enrollment into the Medicare program or accreditation as a DMEPOS must certify that they have taken the CMS-developed or comparable training. Go to the Medicare Learning Network (MLN) Provider Compliance page for the CMS-developed training: http://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNProducts/ProviderCompliance.html
If you have any questions or concerns, please feel free to contact Judy Collins, HNE’s Compliance Specialist at 413.233.3357 or via email at jcollins@hne.com
