Important Notice to Participating HNE Providers Regarding Paper Explanation of Payment
Posted on July 1, 2010
Please note: Your Explanation of Payment (EOP) now is available on HNEDirect.com. Starting August 2, 2010, we no longer will send the paper version of the EOP with your check.
Signing up for HNEDirect is easy:
1. Go to hne.com
2. Click “HNEDirect” in the lower, right hand corner
3. Click “Login Screen” at the end of the introduction
4. Click “Need to Register?”
5. Follow the simple, step-by-step instructions to sign up
After you register, we’ll confirm your account and send you a confirmation email.
In addition to viewing your EOP on-line, you also will have the option to print it if you need a paper copy.
If you have any questions, please contact Provider Relations at 413-233-3313 or toll-free at 800-842-4464, extension 5000, Monday through Friday. A representative is available to speak with you between the hours of 8:00 a.m. and 4:30 p.m. Eastern Standard Time.
Thank you.
