Coming July 1, 2010 HNE is introducing the newly Enhanced Provider Portal on HNEDirect!!!
Posted on June 16, 2010
Attention HNE Providers! Thanks to your feedback we are adding several new features to HNEDirect:
• We are adding additional copayment information, including OB/GYN and Physical and Occupational Therapy
• We are posting a link on each member screen to that member’s chart of benefits (COB). The COB outlines comprehensive member benefit information, including member financial liability, prior approval requirements, and coverage limits.
• We are making the on-line Explanation of Payment (EOP) easier to understand.
If you have questions once you log into the site or you would like to request an on-site training, please contact Provider Relations at 413-233-3313.







