Posted on June 23, 2016
A tip sheet for the culturally sensitive practitioner Culture can be defined as the pattern of behavior, beliefs, values, communication, and customs as affected by racial, ethnic, geographical, socioeconomic, biological, and/or spiritual factors. Culture is sometimes seen as only relevant when grouped by various ethnic/racial identities, but each individual’s culture will affect his/her treatment in more […]
Posted on June 23, 2016
Health New England is committed to improving the percentage of members who remain on antidepressant medications after being newly diagnosed and treated with depression. Did you know? According to the American Psychiatric Association (APA), major depression disorder is a chronic condition that requires patients to participate actively in and adhere to treatment plans for long […]
Posted on September 30, 2014
Two different patient satisfaction surveys impact CMS Star ratings: The Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey, typically mailed to the Plan members from March–June. The Health Outcomes Survey (HOS), typically mailed to members April–July. HNE has compiled a list of some of the questions from both surveys. You can see exactly the […]
Posted on September 24, 2014
CPT Category II codes are supplemental tracking codes that can be used for performance measurement.The codes are intended to facilitate the collection of information about the quality of care delivered by coding services or tests that support performance measures. WHY SHOULD I USE CPT II CODES? The use of the tracking codes will not only […]
Posted on September 22, 2014
Click on the link below to find out what you should know about CAHPS and HOS quality measures. HNE Talk CAHPS and HOS
Posted on July 1, 2014
HEDIS Corner: Initiation and Engagement of Alcohol and Other Drug Dependence Treatment (IET) This HEDIS measure looks at the percentage of adolescent and adult enrollees with a new episode of alcohol or other drug (AOD) dependence who receive the following: Initiation of Treatment: The percentage of enrollees who initiate treatment through an inpatient AOD admission, outpatient […]