Posted on June 11, 2018
We are happy to inform you about the following enhancements recently made to the Employer and Member portals: Employer Portal A new group is now able to register 30 days prior to effective date, and can begin enrolling employees in the portal. A broker can upload enrollment on behalf of an employer group once a […]
Posted on June 11, 2018
We are excited to announce that OptumRx, Health New England’s pharmacy benefits manager for employer group and Connector plans, has released a redesigned, easy-to-use online portal for members.* Getting there Members can log into the Health New England member portal. Scroll down the page and click on the Pharmacy Benefits icon. Click “Get Started” on […]
Posted on January 9, 2018
Since the launch of Health New England’s self-service member portal, we have been gathering feedback from members about ease of use and functionality. Based on this feedback, we recently released an enhanced member experience and a new look for the member portal. The main navigation menu moved to the left-hand side of the page for […]
Posted on July 10, 2017
Over the past few months, we have received your feedback and are currently working on several enhancements to the Broker and Employer Portals. We are also happy to let you know that the following enhancements and resolutions were recently completed: Group invoices that are billed by division now appear. Invoices were re-indexed to work with […]