Earlier this year, we shared our plan to partner with Northwood, Inc., to help with the management of durable medical equipment, prosthetics, orthotics and medical supplies (DMEPOS) for Health New England members. We have rescheduled our go-live date to October 1, 2018.

Beginning on October 1, 2018, DMEPOS services provided by the following provider types will be managed by Northwood:

• Durable medical equipment providers
• Emergency response providers
• Wig providers
• Breast prosthesis providers
• Medical supply providers
• Pharmacy providers (who distribute/dispense DMEPOS)
• Orthotics/prosthetics providers
• Oxygen/respiratory equipment providers
• Speech generating device providers
• Ocular prosthetic providers
• Mobility providers
• Sleep DME providers
• Home infusion providers*
• Home care providers*
• Specialty pharmacy providers*

*Exception: When these provider types bill for medical supplies and equipment related to infusion/parenteral/tube fed nutrition, Health New England is responsible to manage/pay for those supplies/equipment/claims.

The new DMEPOS program applies to Health New England Commercial, Medicare Advantage and Medicaid members. The program does not apply to Medicare Supplement members.

View previous article about our partnership with Northwood.