Posted on August 19, 2015
Health New England and Baystate Continuing Interprofessional Education are pleased to announce that we are sponsoring the Integrating Pain Management and Behavioral Health in Primary Care Conference. When: September 18, 2015 Where: Berkshire Hills Country Club 500 Benedict Road Pittsfield, MA Time: 8:00 a.m. – 12:30 p.m. Pre-register online by September 3, 2015 and receive a discounted […]
Posted on August 17, 2015
Managed Care Enrollment, Primary Care Physician – New Online Form Available! As part of a larger agency initiative to provide online resources and self-service options to members, the MassHealth Health Plan Enrollment Form is now available in two formats online. These self-service options are available for members who have been determined eligible for MassHealth Standard, […]
Posted on August 17, 2015
Effective October 1, 2015, the ICD-9 code sets will be replaced by ICD-10 code sets. For the most up-to- date information regarding the Health New England ICD-10 efforts and testing initiatives, please visit the HNE ICD-10 webpage. Also please keep in mind, when submitting claims to Health New England, we will follow the Centers for […]
Posted on July 16, 2015
Please click on the link below to view a recent mailing regarding some Medical Policy updates. Medical Policy Update Notice
Posted on July 7, 2015
Registration is now open for our sponsored Continuing Medical Education Event in the Berkshires. Please click on the link below for more information. We look forward to seeing you at this wonderful event! 2015 Integration Conference
Posted on June 26, 2015
To support our growing business and better meet the needs of our customers, Health New England is extending its call center hours to accept calls until 6 p.m. (previously 5 p.m.). Starting on July 1, our new Member Services hours will be as follows: Monday – Friday 8:00 a.m. – 6:00 p.m. Contact Member Services: […]
Posted on June 26, 2015
Communication between Behavioral Health Providers and Primary Care Clinicians “Two Way” Communication Form The Primary Care Clinician (PCC) Plan and the Massachusetts Behavioral Health Partnership, along with Health New England Be Healthy and the other Mass Health plans, have collaborated to create a single form that can be used by all Mass Health providers to facilitate […]
Posted on June 26, 2015
Please click on the below link to view a recent network wide mailing regarding ICD-10 and a Medical Policy update regarding Clinical Trials for Medicare Advantage members : Combined ICD-10 and Medical Policy
Posted on June 26, 2015
MedSolutions has merged with CareCore and is now eviCore healthcare. There will be no changes to how prior authorizations are submitted or your overall user experience as a result of this rebranding effort. For more information, click on the link below: MedSolutions Announcement
Posted on May 28, 2015
Two new Disease Management Programs for COPD and CHF were recently approved at our Clinical Care Assessment Committee. Information about these programs can be found on our Healthy Directions website. If you would like a paper copy of the program descriptions, please contact us at 413-787-4000 or 800-842-4464.A link to the Healthy Directions website is […]