Posted on May 29, 2026
Health New England is committed to reviewing our internal procedures and defining coverage and billing guidelines with applicable laws and industry standards to ensure our policies are appropriate. To access payment policies, please visit healthnewengland.org/Providers/Resources. If you have any questions about the information in this notice, please contact Health New England Provider Experience at (800) 842-4464, […]
Posted on May 1, 2026
Health New England is committed to reviewing our internal procedures and defining coverage and billing guidelines with applicable laws and industry standards to ensure our policies are appropriate. To access payment policies, please visit healthnewengland.org/Providers/Resources. If you have any questions about the information in this notice, please contact Health New England Provider Experience at (800) 842-4464, […]
Posted on May 1, 2026
Health New England follows MassHealth requirements related to claims submissions. The changes described in the notice below are vital to claims processing and payment. Please note: Providers may be at risk for denied claims if all information is not provided. MassHealth will not accept incomplete claims. Health New England/BeHealthy Partnership may deny claims if files […]
Posted on March 31, 2026
Please read the following update related to various Health New England programs and changes that may have an impact on your patients and/or your practice. To find policies noted below, please visit healthnewengland.org/Providers/Resources. If you have any questions about the information in this notice, please contact Health New England Provider Experience at (800) 842-4464, extension […]
Posted on March 31, 2026
Health New England is committed to reviewing our internal procedures and defining coverage and billing guidelines with applicable laws and industry standards to ensure our policies are appropriate. To access payment policies, please visit healthnewengland.org/Providers/Resources. If you have any questions about the information in this notice, please contact Health New England Provider Experience at (800) 842-4464, […]
Posted on February 27, 2026
Health New England is committed to reviewing our internal procedures and defining coverage and billing guidelines with applicable laws and industry standards to ensure our policies are appropriate. To access payment policies, please visit healthnewengland.org/Providers/Resources. If you have any questions about the information in this notice, please contact Health New England Provider Experience at (800) 842-4464, […]
Posted on February 27, 2026
Please read the following update related to various Health New England programs and changes that may have an impact on your patients and/or your practice. To find policies noted below, please visit healthnewengland.org/Providers/Resources. If you have any questions about the information in this notice, please contact Health New England Provider Experience at (800) 842-4464, extension […]
Posted on February 27, 2026
Attention: Health New England (HNE) Network Providers serving Medicaid Members Each year, MassHealth requires all ACOs to submit paid claims for use in financial settlements and pricing of ACO capitation rates for the ensuing years. MassHealth has notified HNE of the deadline for capture and final submission of paid Rate Year 2025 (RY 2025) service […]
Posted on February 27, 2026
Attention Providers and Practice Managers: Accurate provider directories are critical to helping our members make educated decisions about their plan choices, selecting providers, and accessing care. Health New England (HNE) offers an online directory for all products, and hard copies of each directory are available upon request. Based on regulatory requirements, providers are obligated to […]
Posted on January 30, 2026
Health New England is committed to reviewing our internal procedures and defining coverage and billing guidelines with applicable laws and industry standards to ensure our policies are appropriate. To access payment policies, please visit healthnewengland.org/Providers/Resources. If you have any questions about the information in this notice, please contact Health New England Provider Experience at (800) 842-4464, […]