Because medical problems may occur at any time, Health New England asks our primary care providers (PCPs) to be on call 24 hours\/day, 7 days\/week.
\nTalk to your PCP to find out about arrangements for care after normal business hours. At times, you may reach your PCP\u2019s answering service, or you may reach the doctor who is on call for your PCP.<\/p>\n
If you reach an answering service:<\/strong> Health New England offers additional options for non-emergency care:<\/em><\/p>\n Nurse Advice Line<\/strong> Teladoc<\/strong>\u00ae<\/sup> Remember, if you have an emergency and need immediate medical attention, call 911 or go to the nearest emergency room.<\/p>\n","protected":false},"excerpt":{"rendered":" Because medical problems may occur at any time, Health New England asks our primary care providers (PCPs) to be on call 24 hours\/day, 7 days\/week. Talk to your PCP to find out about arrangements for care after normal business hours. At times, you may reach your PCP\u2019s answering service, or you may reach the doctor […]<\/p>\n","protected":false},"author":1,"featured_media":8593,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[17],"tags":[560],"class_list":["post-8592","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-medicare","tag-after-hours-care"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/hnetalk.com\/member\/wp-content\/uploads\/2019\/11\/GettyImages-471879365-e1574870727148.jpg?fit=850%2C567&ssl=1","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p6ZZGa-2eA","_links":{"self":[{"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/posts\/8592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/comments?post=8592"}],"version-history":[{"count":2,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/posts\/8592\/revisions"}],"predecessor-version":[{"id":8595,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/posts\/8592\/revisions\/8595"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/media\/8593"}],"wp:attachment":[{"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/media?parent=8592"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/categories?post=8592"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/tags?post=8592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n\u00bb\u00a0Say that you are a Health New England member
\n\u00bb\u00a0Give your name and phone number
\n\u00bb\u00a0Describe your symptoms
\n\u00bb\u00a0Ask for your doctor or the on-call doctor\u00a0to call you back<\/p>\n
\nFree health advice is available from experienced registered nurses 24 hours a day, 7 days a week by calling Health New England\u2019s health information line at (866) 389-7613. Our team of medical professionals is available to answer questions about your health, help you determine whether to seek additional care, and address medication questions.<\/p>\n
\nAs a Medicare Advantage member, you have access to Teladoc, our telehealth service. You can request a phone, mobile app or online video consultation with a U.S. board-certified physician, 24 hours a day, 7 days a week, 365 days a year, to treat non-emergency, non-chronic medical issues. Call 1-800-Teladoc (835-2362) or go to Teladoc.com\/HNE<\/a>.<\/p>\n