{"id":4593,"date":"2016-05-27T14:13:27","date_gmt":"2016-05-27T14:13:27","guid":{"rendered":"http:\/\/hnetalk.com\/member\/?p=4593"},"modified":"2016-05-27T14:13:27","modified_gmt":"2016-05-27T14:13:27","slug":"teladoc-quick-and-convenient","status":"publish","type":"post","link":"https:\/\/hnetalk.com\/member\/teladoc-quick-and-convenient\/","title":{"rendered":"Teladoc\u2122 \u2013 Quick and Convenient"},"content":{"rendered":"

Have you used your Teladoc\u2122 benefit yet?* It\u2019s quick and easy to set up, and convenient when you really need it. If you\u2019re enrolled in a Health New England health plan, you have access to U.S. board-certified physicians 24\/7 to treat non-emergency medical issues such as a cold, the flu, a urinary tract infection and more. It\u2019s an affordable alternative to the urgent care center or emergency room, and Teladoc will connect you with a doctor in less than an hour.<\/p>\n

Set up your Teladoc account in advance to save time when you really need it. To get started, call 1-800-Teladoc<\/strong> (835-2362), download the Teladoc mobile app or visit healthnewengland.org\/Teladoc<\/a>.<\/p>\n

*Teladoc is available for most members; however, some self-funded plan members are not eligible.<\/em><\/p>\n

A Member\u2019s Story <\/strong>
\n\u201cBack in March, I had a persistent headache, which was followed by a rash. I thought about seeing my PCP, whose office is about 300 yards from where I live. However, I work in Springfield and I knew I wouldn\u2019t be able to get in to see him since it was Friday afternoon.<\/p>\n

\u201cThen I remembered a recent email about our new Teladoc benefit. I logged into the MyHNE<\/a> member portal and clicked on the Teladoc link. On the Teladoc site, I created my account and entered my basic health information. Once I was registered, I clicked on the \u2018request a consult\u2019 button.<\/p>\n

\u201cAfter testing my internet connection, microphone and video capability, I was immediately connected to a physician via video conference. This physician was friendly and relaxed, and highly qualified. I had the chance to ask \u2013 he had been Chair of Emergency Medicine at a Massachusetts hospital.<\/p>\n

\u201cDuring this consultation, he asked about my symptoms and then asked me to move closer to the video camera on my laptop so he could get a better look at the rash on my face. He explained that one goal of this visit was to establish if he was comfortable diagnosing me or if he should direct me to an in-person doctor. Thankfully, with the information he gathered, he was comfortable making a diagnosis of my condition.<\/p>\n

\u201cSince I had already entered my pharmacy information when I registered, he was able to send in a prescription for me right away. He stressed that it was important I start taking the medication ASAP. I got a text in about 20 minutes that my prescription was ready for pick-up.<\/p>\n

\u201cI have to say that, despite some initial reservations, I was very impressed with how quick and easy this process was. In less than an hour, I was all set and on my way to recovery.\u201d<\/p>\n

\u0336 \u00a0Christian<\/strong>, a plan member<\/p>\n","protected":false},"excerpt":{"rendered":"

Have you used your Teladoc\u2122 benefit yet?* It\u2019s quick and easy to set up, and convenient when you really need it. If you\u2019re enrolled in a Health New England health plan, you have access to U.S. board-certified physicians 24\/7 to treat non-emergency medical issues such as a cold, the flu, a urinary tract infection and […]<\/p>\n","protected":false},"author":11,"featured_media":4594,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[19],"tags":[433,431,432,435,434,280,430],"class_list":["post-4593","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-newsletter","tag-247-access","tag-member-story","tag-non-emergency","tag-phone-consultation","tag-physicians","tag-teladoc","tag-telehealth"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/hnetalk.com\/member\/wp-content\/uploads\/2016\/05\/teladoc_publicsite-e1463670838134.jpg?fit=700%2C247&ssl=1","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p6ZZGa-1c5","_links":{"self":[{"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/posts\/4593","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/comments?post=4593"}],"version-history":[{"count":5,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/posts\/4593\/revisions"}],"predecessor-version":[{"id":6523,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/posts\/4593\/revisions\/6523"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/media\/4594"}],"wp:attachment":[{"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/media?parent=4593"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/categories?post=4593"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/tags?post=4593"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}