{"id":4058,"date":"2016-01-29T08:00:06","date_gmt":"2016-01-29T08:00:06","guid":{"rendered":"http:\/\/hnetalk.com\/member\/?p=4058"},"modified":"2016-01-29T16:56:43","modified_gmt":"2016-01-29T16:56:43","slug":"meet-the-new-health-new-england","status":"publish","type":"post","link":"https:\/\/hnetalk.com\/member\/meet-the-new-health-new-england\/","title":{"rendered":"Meet the new Health New England"},"content":{"rendered":"

We are changing our appearance, and renewing our commitment to quality and outstanding service.<\/strong><\/p>\n

This change has no impact on your current plan or benefits. We will continue to offer the same great plans,\u00a0including our Medicare Advantage and Be Healthy\u2122 MassHealth plan.<\/p>\n

We have been meeting the health care needs of our communities for more than 30 years. And now we\u2019re\u00a0renewing our commitment to you, through our all new logo and brand promise: \u201cWhere you matter.\u201d<\/p>\n

We will refer to ourselves by our full name, Health New England, more often than HNE, and we will be\u00a0simplifying the way you see us by using one unified Health New England logo for all communications.<\/p>\n

\"old-new-brand-example\"<\/a><\/p>\n

The shape of our new logo represents the things that we strive to be every day: a health plan partner that\u00a0is always caring, thoughtful and committed to quality. The visuals below show how the logo brings these\u00a0ideas to life.<\/p>\n

\"new-brand-breakdown\"<\/a><\/p>\n

When will I start seeing the new logo?<\/strong>
\nYou can expect to see our new logo regularly from this point forward, although there still may be some\u00a0places where you see our old HNE logo over the next several months. We are also updating and improving\u00a0our website, healthnewengland.org<\/a>.
\nYou don\u2019t have to do anything \u2013 just remember that, as always, we are here for you and our commitment\u00a0to you is as strong as ever.<\/p>\n

We have included frequently asked questions below for your convenience. If you have\u00a0additional questions, please contact us at (413) 787-4000 or (800) 842-4464 from 8 a.m. to 6 p.m.\u00a0Monday through Friday.<\/p>\n

Frequently Asked Questions<\/h2>\n

While you don\u2019t need to take any action, here are some answers to questions you may have:<\/em><\/p>\n

Will my ID card change?<\/strong>
\nWe are working to add the new Health New England logo to our ID cards and will send new cards out at a future date. In the meantime, your existing ID card will still work. You will receive a new ID card if you make changes to your plan, such as adding a dependent. If your ID card doesn\u2019t currently have a Health New England logo on it, it will not change.<\/p>\n

Is my plan name changing?<\/strong>
\nNo. Our plan names will not be changing. Our Medicare Advantage and Be Healthy\u2122 MassHealth plans will no longer have their own logo \u2014 they will instead be using the new Health New England logo \u2014 but the plan name will stay the same.<\/p>\n

Are your websites changing?<\/strong>
\nYes. We are launching a new and improved website. Our website URL will be changing\u00a0from hne.com<\/a> to healthnewengland.org<\/a>. However, either web address will work after 2\/1\/16.<\/p>\n

Our member portal, my.healthnewengland.org<\/a>, which is available for select plans, will be updated with the new logo. There will be no other changes.<\/p>\n

Will the new logo be on all of your communications going forward?<\/strong>
\nWhile the new logo will be on many of the communications you receive going forward, you may still see some items that have our old logo on it while we work through this transition over the next several months.
\n<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

We are changing our appearance, and renewing our commitment to quality and outstanding service. This change has no impact on your current plan or benefits. We will continue to offer the same great plans,\u00a0including our Medicare Advantage and Be Healthy\u2122 MassHealth plan. We have been meeting the health care needs of our communities for more […]<\/p>\n","protected":false},"author":11,"featured_media":4061,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[19],"tags":[],"class_list":["post-4058","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-newsletter"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/hnetalk.com\/member\/wp-content\/uploads\/2016\/01\/new-brand-header-e1453217908979.jpg?fit=1014%2C173&ssl=1","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p6ZZGa-13s","_links":{"self":[{"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/posts\/4058","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/comments?post=4058"}],"version-history":[{"count":3,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/posts\/4058\/revisions"}],"predecessor-version":[{"id":4115,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/posts\/4058\/revisions\/4115"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/media\/4061"}],"wp:attachment":[{"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/media?parent=4058"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/categories?post=4058"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/tags?post=4058"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}