{"id":3728,"date":"2015-11-12T17:12:45","date_gmt":"2015-11-12T17:12:45","guid":{"rendered":"http:\/\/hnetalk.com\/member\/?p=3728"},"modified":"2015-11-12T20:42:51","modified_gmt":"2015-11-12T20:42:51","slug":"health-new-england-member-portal","status":"publish","type":"post","link":"https:\/\/hnetalk.com\/member\/health-new-england-member-portal\/","title":{"rendered":"Health New England Member Portal"},"content":{"rendered":"

Newly Redesigned, Easy to Use
\n<\/em><\/p>\n

Healthcare can be complex, but managing your healthcare benefits shouldn\u2019t be. Health New England is making things easier for you with our all-new member portal, my.HealthNewEngland.org.<\/p>\n

The new portal offers simple language, straightforward menu options, and easy access from any device – smartphone, tablet or computer.<\/p>\n

Visit my.HealthNewEngland.org <\/a>and register today! my.HealthNewEngland.org replaces our previous HNEDirect member portal and registration is easy. You\u2019ll need to register for access \u2013 even if you have registered for HNEDirect in the past. Be sure to have your HNE ID card ready.<\/p>\n

myHealthNewEngland Member Portal \u2013 Top 10 Highlights<\/strong><\/p>\n

1. Quickly access your recently processed medical and pharmacy claims
\n2. Easily see your family\u2019s deductibles on the home screen
\n3. Search for a provider and find out who is accepting new patients
\n4. View your HealthEquity health savings account or health reimbursement arrangement balances in real time (if applicable)
\n5. Set communications preferences and alerts
\n6. Designate other members on your policy to access claim information
\n7. View or print a temporary ID card
\n8. Securely send messages to Health New England directly on the portal
\n9. Access the Healthy Directions Web-portal1<\/span>, Teladoc2<\/span> and Cost-of-Care Calculator with single sign-on
\n10. Submit your wellness reimbursement online3<\/span><\/p>\n

\u201cOur focus on an integrated digital experience gives you easy access to the information you need so you can better manage your healthcare,\u201d says Steven Webster, director of Marketing & Digital Strategy at Health New England. \u201cWe have added the tools that our members have been asking for, while continuing to provide the service you\u2019ve come to expect from Health New England.\u201d<\/p>\n

Another new feature is that Explanation of Benefits (EOB) are now available online. Previously, EOBs were mailed to members. If you would still like to receive paper EOBs, you must make this selection on the portal or you can request them by calling Member Services.<\/p>\n

If you have questions, feel free to contact HNE Member Services, Monday \u2013 Friday, 8:00 a.m. \u2013 6:00 p.m., at (413) 787-4004\"\"<\/a><\/span> or toll-free at (800) 310-2835\"\"<\/a><\/span>. For TTY\/TTD, call (800) 439-2370\"\"<\/a><\/span>.\u00a0Please note:<\/em><\/strong> my.HealthNewEngland.org is not currently available for Medicare or Medicaid members.<\/em><\/p>\n

1<\/span>Some self-funded groups do not have access to the Healthy Directions Web-portal.<\/em>
\n2<\/span>Teladoc is available to most Health New England members but some self-funded members are not eligible.<\/em>
\n3<\/span>Fully funded plan members only.<\/em><\/p>\n

\u00a0<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Newly Redesigned, Easy to Use Healthcare can be complex, but managing your healthcare benefits shouldn\u2019t be. Health New England is making things easier for you with our all-new member portal, my.HealthNewEngland.org. The new portal offers simple language, straightforward menu options, and easy access from any device – smartphone, tablet or computer. Visit my.HealthNewEngland.org and register […]<\/p>\n","protected":false},"author":11,"featured_media":3729,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[19],"tags":[357,333],"class_list":["post-3728","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-newsletter","tag-dec2015","tag-member-portal"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/hnetalk.com\/member\/wp-content\/uploads\/2015\/10\/responsive_devices_dv_mailer.jpg?fit=612%2C347&ssl=1","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p6ZZGa-Y8","_links":{"self":[{"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/posts\/3728","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/comments?post=3728"}],"version-history":[{"count":16,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/posts\/3728\/revisions"}],"predecessor-version":[{"id":4023,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/posts\/3728\/revisions\/4023"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/media\/3729"}],"wp:attachment":[{"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/media?parent=3728"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/categories?post=3728"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hnetalk.com\/member\/wp-json\/wp\/v2\/tags?post=3728"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}