What Our Members Are Saying About Us
Posted on November 3, 2014
“I am extremely pleased with Health New England and always have been.”
“I’ve always loved Health New England…you have never let me down!”
“Health New England blows all the Blue Crosses, Aetnas and those other guys out of the water. Everything from the service they provide and their large doctor network, makes it a joy to have them.”
“I appreciate everything Health New England has done to help me.”
“Even though I experienced a few hiccups with getting into the correct plan, HNE was there for me. One of the reasons I decided to stay with HNE is because they take ownership of their calls to ensure that I received the service and information I needed.”
“Health New England is so easy to deal with. I will am planning to have my husband re-new our plan during his next open enrollment.”
“HNE answer so quickly! It’s unexpected and nice!! Any other place can take 8-10 minutes for the rep to pick up, but not HNE.”
“It is so refreshing to call Health New England. With most insurance companies I have ever dealt with I have been on hold for 45 minutes before I get through to anyone. Health New England always answers so quickly and are so pleasant to speak with!”
“I love Health New England, thank you! I thought it would have a challenge today with my Rx prescription but everything worked out smoothly. Every time I call Health New England, it has been a pleasure.”
“I am always very pleased with Health New England. Someone is always available to give me an answer when I need it and will not get off the call until they know I understand my benefits.”
“It is always a pleasure to speak to someone at Health New England. Anytime I call I know I will get someone who is nice and pleasant. The wait time is also very minimal.”
“My wife and I choose Health New England because they offer great customer service every time we call them. And we always get to speak to a live person without a long wait time.”
“The member service representative that I spoke to really went above and beyond to help me resolve my issue. Health New England is great and I appreciate all that they do for me.”
“Health New England is the easiest plan to work with. The providers are familiar with you and the customer service staff has one of the highest ratings according to my employer. You are all extremely helpful and deserve an extra star rating! I like that I can call at any time and my questions are not discouraged. As one of my co-workers stated to me before, it’s not worth paying for Tufts but it is worth paying for Health New England. And I agree!”
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