Welcome and Thank You!
Posted on May 11, 2021
Welcome new members of Health New England Medicare Advantage, and thank you to everyone who continues to trust Health New England as your health partner. We have a lot to share with you and hope you will take some time to read this member newsletter.
Your Medicare Team—Kerry, Lee, Sarah and Carla
As the pandemic continues, please know that we are here to support you in any way we can. We hope you have taken the opportunity to get your no-cost COVID-19 vaccination. For those who haven’t yet, we encourage you to do so as it’s a very important step in helping to protect yourself, the ones you love, and the community against the virus.
We understand the impact COVID-19 has had on every single person who lives and works in our community. Our thoughts are with you, your loved ones and the local health care professionals that have worked tirelessly over the past year to help those in need. We hope we will be together again soon, but in the meantime, please take advantage of our online member webinars and upcoming pop-up/drive-in events. Visit healthnewengland.org/medicare/sessions for dates.
If you have any questions about your 2021 benefits, please don’t hesitate to reach out to our Member Services team at (413) 787-0010 or toll-free at (877) 443-3314 (TTY: 711). As a reminder, your detailed Evidence of Coverage (EOC) booklet for your 2021 plan is available on our website for your reference at healthnewengland.org/medicare/eoc. You can also request a print copy by calling Member Services.
Being caring and compassionate is a cornerstone of what we do at Health New England, and our entire team misses you. We look forward to seeing you once again soon as we emerge from this as a stronger community.
Sincerely,
Sarah Fernandes | Medicare Sales Manager
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