Teladoc: Access Doctors and Therapists by Web, Phone or App*

Posted on December 20, 2019

As a Health New England member, you have Teladoc® — our telehealth service. Get access to quality health care, including General Medical and Behavioral Health, from the comfort of your home, during your lunch break or while traveling. You can even get a prescription sent to your local pharmacy, when medically necessary. 

General Medical Services for Non-Emergency Issues*

If your primary care provider isn’t available, Teladoc is an affordable and convenient alternative to the urgent care center or emergency room. Teladoc guarantees to connect you with a physician in less than an hour. With Teladoc, you get access to: 

• U.S. board-certified doctors 24/7/365 via web, phone or app 
• Treatment for flu, allergies, sinus infection, rash, sore throat and much more

Remember, if you have an emergency and need immediate medical attention, call 911 or go to the nearest emergency room.

Behavioral Health Services*

Taking care of your mental health is an important part of your overall well-being. With Teladoc’s confidential Behavioral Health services, adults 18 and older can:

• Get care for anxiety, depression, grief, family issues and much more
• Choose to see a psychiatrist, psychologist, social worker or therapist 
• Establish an ongoing relationship

Appointments are available seven days a week, from 7:00 a.m. to 9:00 p.m. local time. Appointments are confirmed within 72 hours. Teladoc Behavioral Health doesn’t offer a crisis hotline. Appointments must be scheduled.

So what are you waiting for? 

To register or to request your Teladoc consultation, go to teladoc.com/HNE, call 1-800-Teladoc (800) 835-2362, or download the Teladoc mobile app.  

Learn more at healthnewengland.org/teladoc. 

*Not all employer groups participate in the Teladoc benefit. Please check your plan materials for details.

Categories: Newsletter