Posted on March 20, 2017
Because medical problems may occur at any time, Health New England asks our primary care providers (PCPs) to be on call 24 hours a day, seven days a week. Talk to your PCP to find out about arrangements for care after normal business hours. At times, you may reach your PCP’s answering service. Also, you […]
Posted on March 20, 2017
Have you visited our Health New England Medicare Advantage website lately? We recently updated and enhanced the site to make it more user friendly. The site was revised with simpler language and new graphics to make it easier for you to quickly find what you’re looking for. On the site, you can find important member […]
Posted on March 20, 2017
As a Health New England Medicare Advantage member, you can take advantage of telehealth services† through Teladoc. With Teladoc, you have access to U.S. board-certified physicians 24 hours a day, 7 days a week, 365 days a year. Teladoc is an affordable and convenient alternative to the urgent care center or emergency room for non-emergency […]
Posted on March 20, 2017
It seems that every day brings news of new medical tests, devices and treatments. You may wonder if a particular treatment or item is a covered benefit with your Health New England Medicare Advantage plan. As new technology is made available, Medicare decides which medical services and products will be covered, subject to Medicare laws […]
Posted on March 20, 2017
At Health New England, we are committed to making sure that you get the best possible care and service. So how do we do that? There are a lot of different ways – and they all fall under our Quality Management Program. Each year, we develop a Quality Management Work Plan that lists the activities […]
Posted on March 20, 2017
For Medicare Advantage members, Health New England follows adult preventive care guidelines set by the Centers for Medicare & Medicaid Services (CMS). You can find Medicare-covered preventive services listed in your “Medicare & You” handbook that you received in the mail from Medicare. To view the handbook online, go to medicare.gov/medicare-and-you/medicare-and-you.html. You can also search […]
Posted on March 20, 2017
Health New England makes utilization decisions based on appropriateness of care and service and existence of coverage. There are no specific rewards to practitioners or other individuals conducting utilization review for denials of coverage or service care. Health New England does not provide financial incentives for Utilization Management (UM) decision-makers that encourage or result in […]
Posted on March 20, 2017
Eye health and vision changes As we get older, our vision goes through several changes even if we’ve had good eyesight all along. According to the American Academy of Ophthalmology, adults over age 60 have normal vision developments that include delays in adjusting focus when moving from light to dark areas and vice-versa; difficulty seeing […]
Posted on March 20, 2017
Starting the conversation about end-of-life care with family and caregivers can be a difficult endeavor for some people. According to The Conversation Project National Survey (2013), 90 percent of people surveyed stated that talking to their loved ones about end-of-life care is important; however, only 27 percent had actually done so. If you are among […]
Posted on March 20, 2017
We know that exercise is great for physical well-being. But did you know that exercise can also help maintain brain health? As the philosopher Wilhelm von Humboldt once said: “True enjoyment comes from activity of the mind and exercise of the body; the two are ever united.” The two are indeed connected. Below are just […]