Posted on December 20, 2019
The Winter issue of our MemberMatters newsletter is now available. Click on the articles below to learn about the following topics. Be sure to check back often as we periodically add new and helpful articles to our website. Cervical Cancer Awareness and Screenings Clinical Stabilization Services Coverage for Substance Use Disorders Flu Season is Here […]
Posted on December 17, 2019
Submit your Additional Benefits Reimbursement requests and required documentation by March 31, 2020, for your 2019 additional benefits reimbursable expenses. Form is on healthnewengland.org/medicare/forms.
Posted on December 17, 2019
Register for the Member Portal Register for our secure online Member Portal and provide us your email address. Once you register, you will be able to view all of your health care benefits and claims in one convenient location. Plus, you’ll get periodic emails with information about our upcoming Medicare Advantage member events, and other […]
Posted on December 17, 2019
Your Opinion Matters Every spring, the Centers for Medicare & Medicaid Services mails two surveys to randomly selected Medicare beneficiaries. The Consumer Assessment of Healthcare Providers and Systems (CAHPS) asks questions about your health care and services you receive, and the Health Outcomes Survey (HOS) asks questions about your health status. These surveys help drive […]
Posted on December 17, 2019
OptumRx is your New Pharmacy Benefits Manager Health New England has changed our pharmacy benefits manager from Castia Rx to OptumRx®. Beginning on January 1, 2020, OptumRx will administer prescription drug benefits for our Medicare Advantage members who have prescription drug coverage through one of our plans. New ID Cards in the Mail We are issuing new Health New […]
Posted on December 13, 2019
Improving the health and lives of the people we serve is who we are. It is how we operate. It is why we care. Many of our associates make every effort to embrace the Health New England way, to be a responsible community partner. They are very generous when it comes to giving their own time […]
Posted on December 13, 2019
I currently have three organizations that I volunteer for. At the time, I didn’t think I had the ability to any of these jobs, except maybe the last one mentioned below. But I stepped out of my comfort zone and never turned back. I started as a tutor approximately sixteen years ago for an organization […]
Posted on December 11, 2019
Volunteering and giving back to the community has always been an important part of my life. I’m grateful that Health New England gives each of our associates the opportunity to do so, where and when we can. After losing of a good friend to breast cancer, I started to participate in the annual Rays of […]
Posted on December 10, 2019
This year I had the pleasure of volunteering with my colleagues at Health New England’s United Way Day of Caring event. We were tasked with painting a long hallway in an older elementary school located in Westfield, MA. The staff at the school was so incredibly welcoming and grateful for our presence. As groups of […]
Posted on December 10, 2019
One of the things I like most about my church, Trinity United Methodist Church in Springfield, is our shared commitment to social justice. For the past two years, the church has hosted an event called “Arm in Arm: United Against Gun Violence.” Poets, musicians, dancers, and visual artists put together a concert to raise money […]