Here What’s New for 2021
Posted on December 9, 2020
We are making several enhancements to your benefits for 2021. Below are some of the things you have to look forward to.
No more copays for Telehealth Services with your primary care provider or specialist.
Mom’s Meals – At no cost to you, you are eligible for the Mom’s Meals service after being discharged from either an inpatient hospital stay or a skilled nursing facility stay.
New Over-the-Counter Products Allowance – No longer will you need to submit a form for reimbursement for your over-the-counter items. Starting January 1, 2021, you will have $40 every three months to spend on specific over-the-counter drugs and other health-related pharmacy products through FirstLine Essentials. (A product catalog will be mailed to you in January).
Teladoc® for $0 Copay – Accessing Teladoc, our telehealth service, will be even more convenient for $0 copay. You can request a phone, mobile app or online video consultation with a U.S. board-certified physician, 24 hours a day, 7 days a week, 365 days a year, to treat non-emergency, non-chronic medical issues such as colds and the flu, abdominal pain, allergies, rashes and more. Go to Teladoc.com, download the mobile app or call (800) 835-2362 to get started. Remember, these options do not replace your PCP. For non-emergency issues, please contact your PCP first. If you need immediate medical attention, call 911 or go to the nearest emergency room.
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