{"id":238,"date":"2011-04-07T11:51:35","date_gmt":"2011-04-07T16:51:35","guid":{"rendered":"http:\/\/www.hnetalk.com\/Broker\/?p=238"},"modified":"2011-04-07T11:51:35","modified_gmt":"2011-04-07T16:51:35","slug":"special-email-address-for-broker-inquires-to-hne-member-services","status":"publish","type":"post","link":"https:\/\/hnetalk.com\/broker\/2011\/04\/07\/special-email-address-for-broker-inquires-to-hne-member-services\/","title":{"rendered":"Special eMail address for broker inquires to HNE Member Services"},"content":{"rendered":"<p>HNE is pleased to\u00a0announce that a special email address\u00a0 has been set up for broker inquiries to our Member Services Team.\u00a0\u00a0 This email address should be used when a broker is trying to help a member by; changing an address, ordering a new id card, checking eligibility, advising of benefit information, requesting forms, resolving claims issues and much more!<\/p>\n<p>All inquiries will be responded to within 24 hours, or in case of an email sent on\u00a0weekends or holidays &#8211; the next business day.\u00a0\u00a0<\/p>\n<p>Brokers are required to have a\u00a0Designation of Personal Representation form\u00a0signed for us to look into a member specific\u00a0inquiry such as a billing or\u00a0claim issue.\u00a0 This form\u00a0authorizes a broker to work on a Member&#8217;s behalf concerning Protected Health Information (PHI). Click on this link to download\u00a0the form:\u00a0 <a href=\"https:\/\/secure.compliance360.com\/Common\/ViewUploadedFile.aspx?PD=mM2ApNR%2bIpy4fa0gg11y6ZWMCRyDgaZjSgxcJ7%2fioP9ZSTI6hrSXUatbzhRf5c3Y3WJvfohLIWrAeRs%2fb5OByZ1lAre2SAvP26GE02Yt6Mr7RSBFVFoUkpswgcQP%2fJ9sMDYw4YY%2bGApKNzBqX71HpM1ouAhi85Bc\">https:\/\/secure.compliance360.com\/Common\/ViewUploadedFile.aspx?PD=mM2ApNR%2bIpy4fa0gg11y6ZWMCRyDgaZjSgxcJ7%2fioP9ZSTI6hrSXUatbzhRf5c3Y3WJvfohLIWrAeRs%2fb5OByZ1lAre2SAvP26GE02Yt6Mr7RSBFVFoUkpswgcQP%2fJ9sMDYw4YY%2bGApKNzBqX71HpM1ouAhi85Bc<\/a>\u00a0<\/p>\n<p>Please use this email address for fast, reliable service from our award winning Member Services Team!<\/p>\n<p><a href=\"mailto:HNEMemberServices@hne.com\">HNEMemberServices@hne.com<\/a>\u00a0\u00a0\u00a0<\/p>\n<p>&lt;p&gt;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>HNE is pleased to\u00a0announce that a special email address\u00a0 has been set up for broker inquiries to our Member Services Team.\u00a0\u00a0 This email address should be used when a broker is trying to help a member by; changing an address, ordering a new id card, checking eligibility, advising of benefit information, requesting forms, resolving claims [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[],"class_list":["post-238","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p6ZZOS-3Q","_links":{"self":[{"href":"https:\/\/hnetalk.com\/broker\/wp-json\/wp\/v2\/posts\/238","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hnetalk.com\/broker\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hnetalk.com\/broker\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hnetalk.com\/broker\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hnetalk.com\/broker\/wp-json\/wp\/v2\/comments?post=238"}],"version-history":[{"count":0,"href":"https:\/\/hnetalk.com\/broker\/wp-json\/wp\/v2\/posts\/238\/revisions"}],"wp:attachment":[{"href":"https:\/\/hnetalk.com\/broker\/wp-json\/wp\/v2\/media?parent=238"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hnetalk.com\/broker\/wp-json\/wp\/v2\/categories?post=238"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hnetalk.com\/broker\/wp-json\/wp\/v2\/tags?post=238"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}