Posted on April 7, 2011
HNE is pleased to announce that a special email address has been set up for broker inquiries to our Member Services Team. This email address should be used when a broker is trying to help a member by; changing an address, ordering a new id card, checking eligibility, advising of benefit information, requesting forms, resolving claims […]
Posted on April 4, 2011
FOR IMMEDIATE RELEASE For more information on this press release, contact: Lynn Ostrowski lostrowski@hne.com; 413-233-3383 Health New England (HNE) Welcomes Lahey Clinic to our Provider Network One of the most important components of any health insurance product is the network of hospitals and physicians available to the members. HNE is very pleased […]
Posted on February 15, 2011
HNE is pleased to announce that our rates for the Second Quarter 2011 are approved by the DOI and available for quoting. We look forward to providing you with new business quotes for April, May and June effective dates. Renewal letters for existing HNE groups are being sent beginning today for April renewals. Please contact your Existing Business Account […]
Posted on February 9, 2011
HNE is introducing five-tier rating for all group quotes with effective dates of April 1, 2011 and forward. Prior to this change, HNE calculated rates using two, three or four-tiers. We are making this change to quote our products using a more accurate estimate of assumed members by contract. The five-tier rating structure includes: (1) […]
Posted on December 15, 2010
As part of our commitment to provide affordable access to high quality health care, we continually review the benefits and services offered to our members. As a result, HNE will no longer include the Employee Assistance Program (EAP) for employer groups of 50 or fewer eligible employees upon renewal starting January 1, 2011. HNE had previously […]
Posted on December 3, 2010
We have updated the HNEDirect User Agreement. To view the new User Agreement please log on to HNEDirect. Not signed up for HNE Direct? Did you know that with our self-service, secure web portal, you can provide rate quotes to your business clients anytime, anywhere you have Internet access? We designed the Broker portal with input from Brokers […]
Posted on October 28, 2010
As part of our commitment to provide affordable access to high quality health care, we continually review the benefits and services offered to our members. As a result, from time to time we update the coverage we provide and change the way that coverage is administered. We then notify our subscribers and their employers, our […]
Posted on September 13, 2010
As your business partner, HNE is committed to keeping you informed of changes to the healthcare industry, particularly those which could have an impact on your business. We have reviewed the Federal Healthcare Reform law and have identified the required changes that we will implement for our plans to comply. These include: Extension of […]
Posted on August 20, 2010
Q: Why did HNE agree to settle with the Division of Insurance (DOI)? A: HNE decided to settle our case to bring certainty to our rate structure. The agreement will end the upheaval experienced by individuals and small businesses over the last few months. We also believe that the settlement will set the scene for […]
Posted on August 18, 2010
HNE reached agreement with the Massachusetts Division of Insurance (DoI) on premium rates for small business and individuals purchasing or renewing their health insurance plans between April 1, 2010 and December 31, 2010. Under the agreement: HNE will not retroactively charge customers who purchased or renewed plans between April 1, 2010 and August 31, 2010 […]