Posted on January 14, 2016
We are changing our appearance, and renewing our commitment to quality and outstanding service. With your support, we have been meeting the health care needs of our communities for more than 30 years. And now, we’re renewing our commitment to our members and business partners through our all new logo and brand promise: “Where you […]
Posted on October 29, 2015
Thank you to all of our brokers who attended our 2015 Fall Broker Breakfast on October 14, 2015! For those of you who would like to have a copy of the presentations we discussed during our meeting, please click on the links below. PowerPoint Presentations Digital Vision Update Product Updates Small Group Defined Handouts Digital Vision Mailer […]
Posted on October 23, 2015
Dear Employers and Brokers: As part of our commitment to provide affordable access to high quality health care, we continually review the benefits and services offered to our members. As a result, from time to time, we update the coverage we provide and change the way that coverage is administered. We then notify our subscribers […]
Posted on September 24, 2015
We are refreshing our public site & we want your feedback. Please take our 5 minute survey to help us deliver the best user experience for our members. Please click here to start the survey.
Posted on September 15, 2015
Health New England reviews its products each year to ensure we are offering relevant health plans to our employer groups, remaining competitive in the marketplace, and meeting the requirements for plans in the small group market. As such, we are writing to let you know we will be closing a selection of small group plans […]
Posted on September 8, 2015
Employer groups in Massachusetts with 51-100 employees will soon be affected by the ACA’s provision that redefines the size of small employers in 2016. To help make this transition easier, Health New England is offering various options for your clients that will be affected by this change: Transitional Relief – Some employer groups may choose […]
Posted on August 7, 2015
Health New England is pleased to announce that we have again partnered with Big Y, Rite Aid, and Louis & Clark offer flu clinics at your place of employment for your employees. Health New England and our partnering pharmacies share a common goal: to promote the health and wellness of the community. To accomplish this goal, we […]
Posted on July 24, 2015
Starting August 1, Health New England members* have access to U.S. board-certified physicians 24/7/365 through Teladoc. With Teladoc, members can request a phone or online video consultation with a Teladoc physician to treat non-emergency medical issues such as cold and flu, urinary tract infections, ear infections and more. Teladoc is not intended to replace the […]
Posted on July 8, 2015
Cost of Care Calculator Available now, through HNEDirect.com Forecast out-of-pocket medical costs Accessible through our member portal, the Cost of Care Calculator uses member’s benefits and coverage information to estimate their share of costs for many common conditions and services. With this tool, members can: • Search from hundreds of common services • Compare low, medium and high cost estimates for services in […]
Posted on June 26, 2015
To support our growing business and better meet the needs of our customers, Health New England is extending its call center hours to accept calls until 6 p.m. (previously 5 p.m.). Starting on July 1, our new Member Services hours will be as follows: Monday – Friday 8:00 a.m. – 6:00 p.m. Contact Member Services: […]