Skilled Nursing Policy
Posted on December 1, 2023
Effective immediately, Health New England (HNE) will begin waiving pre-admission screening of individuals, in all lines of business, seeking admission to skilled nursing facilities (SNF), after normal business hours on Friday through Sunday; Monday, if legal holiday. HNE does require notification of the SNF admission within 48 hours, as well as the anticipated discharge date in order to assist with the member’s discharge planning needs. For more information, please do not hesitate to call our Provider Experience Department at (800) 842-4464, extension 5000, or send an email to providerrelations@hne.com.