Provider Manual
Posted on December 28, 2023
Health New England reviews our Provider Manual regularly and notifies you when there are updates.
Most recently, we clarified the Post-Service Review definition in our Medical Management section under Utilization Management. We provided more content to this section, which aligns with the policies and procedures we have always followed.
Go to https://healthnewengland.org/provider-manual to learn more.
For more information, please do not hesitate to call your Provider Experience Department at (800) 842-4464, extension 5000, or send an email to providerrelations@hne.com.