Attention all practice managers! Help us validate our provider/pharmacy directory information
Posted on September 12, 2016
Accurate provider/pharmacy directories are critical to helping our members make educated decisions about their plan choices. Health New England offers an online directory for all of our products. In addition, hard copies of each directory are available upon request.
In an effort to support both CMS and NCQA requirements, we are reaching out to our in-network providers on a quarterly basis to validate information. We are asking for validation of at least the following information: address, phone number, office hours, and availability to new patients.
Please communicate any updates to Health New England in one of the following three ways:
- Visit our Forms library at healthnewengland.org/forms. Click on the “Providers” tab, then “Most Used” and choose the “Provider Information Change Form.” This form can also be accessed directly here.
- Email our Provider Enrollment team directly at penrollment@hne.com.
- Log into HNEDirect at hnedirect.com. Once you are logged in, click the last tab on the main page entitled “Change Provider Info.”
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