Your Rights as a Health New England Member
Posted on January 29, 2016
Every year, Health New England provides you with a description of certain rights and services available to you as a member.
I. Health New England Location and Service Hours
II. Health New England’s In-Plan Providers
III. Health New England’s Policy to encourage open clinical dialogue between our providers and our members
IV. Women’s Health & Cancer Rights Act of 1998: Annual Notice of Rights
V. Health New England’s Quality Management Program
VI. Member Rights and Responsibilities
VII. Inquiries and Grievances
VIII. External Appeal Process
IX. Race, Ethnicity and Language Data Collected by Health New England
X. Health New England Case Management
XI. Health New England Health Information Line
XII. Your Rights under the Massachusetts Mental Health Parity Laws and the Federal Mental Health Parity and Addiction Equity Act (MHPAEA)
XIII. How to get information about your Plan
To learn more, read the full text of Your Rights as a Health New England Member (applies to fully funded plans only).
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