Welcome Members
Posted on March 16, 2017
Thank you for choosing Health New England Medicare Advantage and welcome to our new members. We know you have many health plan options and are glad you chose Health New England as your health partner. We have a lot to share with you and hope you will take some time to read through our member newsletter. Twice a year, we send this member newsletter to you to help keep you informed about member events, benefits, general health information and other reminders. We also periodically share helpful articles online at HNEtalk.com/medicare. We encourage you to check it out, and check back often.
We take pride in ensuring our members understand their plans and we are always here to help. One of the nice things about being a local company is that we are able to meet with you one-on-one. If you haven’t yet visited our office at One Monarch Place, 15th floor, in downtown Springfield, Massachusetts, we invite you to come in and meet with a member of our Medicare Advantage team. Our walk-in hours are 9:00 a.m. to 4:00 p.m. We are happy to answer any questions you may have.
You can also call our Member Services team at (413) 787-0010 or toll-free at (877) 443-3314. TTY users should call 711. A representative will be available to speak with you from 8:00 a.m. to 8:00 p.m., Monday through Friday (October 1 through February 14: 8:00 a.m. to 8:00 p.m., seven days a week).
Refer a Friend
Do you know someone who is turning 65, retiring in the coming year, or needs advice about their Medicare health plan options? If you do and you are happy with your Health New England plan and service, give us a referral. Refer them to our website for more information at healthnewengland.org/medicare. Or, ask them to give our Member Services team a call. We’d be happy to talk with them about their Medicare options.
Sincerely,
Sarah Fernandes
Medicare Sales Manager
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