UnitedHealthcare Options PPO Network for PPO Plans
Posted on December 18, 2023
This past May, to improve the experience of PPO plan members receiving care outside of New England, we changed our PPO network to include the national UnitedHealthcare Options PPO network, giving plan members access to doctors and providers across the United States. The UnitedHealthcare Options PPO network includes over 684,000 physicians and 5,400 hospitals and is accessible throughout 44 states and territories outside of CT, MA, ME, NH, RI, and VT.
Finding a Provider
PPO plan members can search for a provider in our local in-plan network, in MultiPlan’s PHCS network (within New England), and in the UnitedHealthcare Options PPO network (outside of New England) by visiting healthnewengland.org/provider-search and navigating to the PPO section.
Questions?
If you have questions about your plan coverage or medical claims, or need help finding a provider, please call Health New England Member Services at (413) 787-4004 or toll-free at (800) 310-2835 (TTY: 711). Our team is available to assist you Monday through Friday, 8:00 a.m. to 6:00 p.m.
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