Teladoc®– Talk to a Doctor Anytime*
Posted on October 1, 2016
As a Health New England Medicare Advantage member, you can take advantage of telehealth services† through Teladoc. With Teladoc, you have access to U.S. board-certified physicians 24 hours a day, 7 days a week, 365 days a year.
Teladoc is an affordable and convenient alternative to the urgent care center or emergency room for non-emergency medical issues, and Teladoc guarantees to connect you with a doctor in less than an hour.
Account set-up
We recommend you set up your account in advance to save time when you really need it. Go to Teladoc.com or call 1-800-Teladoc (835-2362) to get started or to request a consultation.
Consultations and cost
You can request a phone or online video consultation with a Teladoc physician to treat non-emergency medical issues such as a cold or the flu, urinary tract infections, ear infections and more. Teladoc physicians can also prescribe non-narcotic, short-term prescriptions. As a Health New England Medicare Advantage member, your cost for a Teladoc consultation is the same as a visit to your primary care provider (PCP).
Please note that Teladoc should not be used for treatment of chronic conditions and is not intended to replace your PCP. In many cases, the Teladoc provider will send a copy of the visit to your PCP after the consultation.
†Other providers are available in our network.
H8578_2017_488 Approved
*Health New England Medicare Advantage is an HMO Plan with a Medicare contract. Enrollment in Health New England Medicare Advantage depends on contract renewal. This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments and restrictions may apply. Benefits, premiums and/or copayments/coinsurance may change on January 1 of each year.
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