Posted on September 1, 2015
The MassHealth website has been updated to include an online MassHealth Health Plan Enrollment Form. Members who are approved for MassHealth Standard, CarePlus, CommonHealth or Family Assistance can view the list of plans and enroll online in a Managed Care Organization (MCO) or a Primary Care Clinician (PCC) plan. The new online enrollment option can […]
Posted on March 16, 2015
We want to make sure that all of your health needs are met during and after your pregnancy. Our Bilingual Care Coordinators, Jeanette and Hector, are natives of Springfield and Holyoke. Jeanette became a mom at a young age and has years of experience guiding women who are expecting and new moms to meet their […]
Posted on March 16, 2015
Do you ever feel like: You don’t understand what your doctor wants you to do? You don’t understand what HNE covers for your healthcare? Or You don’t even know how you are going to get to the doctor’s office? Don’t worry. HNE has Care Coordinators (who speak English and Spanish) whose job it is to […]
Posted on March 16, 2015
You can call us Monday through Friday, 8am to 5pm at: 800-786-9999 or TTY: 800-439-2370. Email us and you will get an answer to your question within 1 business day: Member Services. Don’t be afraid to call. It won’t affect your eligibility for MassHealth. Some people are afraid that we will ask questions that lead […]
Posted on February 5, 2015
What is CarePlus? MassHealth CarePlus is a coverage type for adults ages 21 to 64 whose income is at or below 138 percent of the federal poverty level, and who do not qualify for MassHealth Standard. CarePlus serves Massachusetts residents eligible for MassHealth coverage as a result of the Medicaid expansion. CarePlus members have not […]