Posted on March 2, 2016
Welcome Members We are excited to have you as a new Health New England (HNE) Medicare Advantage plan member. We know you have many health plan options and are glad you chose Health New England as your health partner. We have lots to share with you and hope you will take some time to read […]
Posted on March 2, 2016
Even if you don’t participate in the MTM Program, it’s still a good idea to create a Personal Medication List. While your doctor may have a list of your medications in his or her files, you might be seeing more than one doctor. Having a Personal Medication List can reduce your medication risks and prevent […]
Posted on March 2, 2016
If you have complex health care needs, you may be eligible to participate in our Medication Therapy Management (MTM) program. Health New England, in collaboration with our Pharmacy Benefit Manager, National Pharmaceutical Services (NPS), offers an MTM program at no additional cost to our members. Our MTM program targets those Medicare Advantage members who meet […]
Posted on March 2, 2016
Health New England’s adult preventive care guidelines are available online on the Massachusetts Health Quality Partners website. To view or print these guidelines, visit mhqp.org and click “Guidelines & Action Plans.” To obtain a paper copy of the guidelines, you may call Member Services at (413) 787-0010 or (877) 443-3314. TTY/TDD users call (800) 439-2370. A […]
Posted on March 2, 2016
Health New England extends access to a variety of programs and services that can help you save money on your health care costs. The following is just a sampling of ways you can save: My Advocate™: On behalf of Health New England, My Advocate can help our Medicare Advantage plan members in obtaining financial assistance […]
Posted on March 2, 2016
Effective January 1, 2016, Health New England Medicare Advantage members can take advantage of telehealth services through TeladocTM. You now have access to U.S. board-certified physicians 24 hours a day, 7 days a week, 365 days a year. You can request a phone or online video consultation with a Teladoc physician to treat non-emergency medical […]
Posted on March 2, 2016
Your opinion and experience with our health plan and your doctors are important to us. Every spring the Centers for Medicare & Medicaid Services (CMS) mails two surveys to randomly selected Medicare beneficiaries. The surveys look alike, but they collect different types of information to help drive improvements in the health delivery system. Health New […]
Posted on March 2, 2016
In October 2013, I went for my monthly haircut with Linda Owsiak at New Beginnings Hair Salon in East Longmeadow. Linda has been cutting my hair for years. During the cut, Linda informed me that she had observed a large, flat, discolored area on my scalp that had not been there during my previous haircut […]
Posted on March 2, 2016
As the days get warmer, we are all ready to get outdoors and enjoy some fun in the sun. It is important, however, to take some precautions before heading out. In recognition of Melanoma and Skin Cancer Detection and Prevention Month in May, we would like to share the following skin cancer prevention information. According […]
Posted on March 2, 2016
Because medical problems may occur at any time, Health New England asks our primary care providers (PCPs) to be on call 24 hours a day, seven days a week. Talk to your PCP to find out about arrangements for care after normal business hours. At times, you may reach your PCP’s answering service. Also, you […]