Posted on May 27, 2016
Last fall, Health New England launched a new and improved member portal at my.HealthNewEngland.org, which replaced HNEDirect for members. Since then more than 10,600 members have registered and are using the simple and convenient member portal. Why use the member portal? Many of us do our banking and pay bills online. Why not manage health […]
Posted on December 10, 2015
Managing Your Paperless Preferences Health New England is happy to let you know about a recent change in how some health insurance information is being provided to members. As part of an ongoing effort to minimize our impact on the environment, Explanations of Benefits (EOBs) are now provided in electronic format on our secure member […]
Posted on October 6, 2015
As required by Medicare, Health New England (HNE) sends Part C Explanation of Benefits (EOB) to Medicare Advantage members on a monthly basis. The purpose of the monthly Part C EOB is to keep you informed about the medical and hospital claims submitted to HNE on your behalf. This monthly statement shows how much HNE […]
Posted on September 18, 2015
Every year we send you an Annual Notice of Change (ANOC) that describes how your plan will be changing for the following year. Also, we send you an Explanation of Coverage (EOC) that details all the benefits of your plans for the next year. Look for your yellow covered book in the mail. Medicare requires […]