Surveys are Coming this Spring
Posted on December 17, 2019
Your Opinion Matters
Every spring, the Centers for Medicare & Medicaid Services mails two surveys to randomly selected Medicare beneficiaries. The Consumer Assessment of Healthcare Providers and Systems (CAHPS) asks questions about your health care and services you receive, and the Health Outcomes Survey (HOS) asks questions about your health status. These surveys help drive improvements in the health care delivery system.
Your Opinion Counts
Your experience with Health New England and your doctors is important to us. If you do get a survey, please take the time to complete it and mail it back. The survey helps us understand how we are doing and what is important to you.
Based on your responses, we are better able to design services and outreach programs to assist you and your family. Thank you in advance for taking the time to complete these surveys.
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