Schedule to Have Your 2020 Annual Well-Care Visit Over the Telephone
Posted on May 22, 2020
During this time of COVID-19 social distancing and beyond, many primary care providers (PCPs) are able to conduct preventive care visits as telehealth visits (which means a visit done over the telephone).
When you call to schedule your Annual Well-Care Visit, ask if your PCP can do it as a telehealth visit. The annual well-care visit is your opportunity to talk with your PCP about your overall health goals and concerns, and develop a personalized prevention plan based on your current health and risk factors.
You may still have to wait to have your annual physical exam because that needs to be conducted in person with your PCP.
Reminder: As a Health New England Medicare Advantage member, your plan covers both an annual well-care visit and annual physical exam at no cost to you. We encourage you to take advantage of the preventive care available to you to help you stay healthy.
Complete your 2020 Preventive Care Visit and get a $20 gift card:*
Once you’ve had either your well-care visit or physical in 2020, log into our secure online Member Portal at my.healthnewengland.org and fill out a brief Preventive Care Visit Submission Form to receive your $20 gift card.*
If you have questions, or aren’t able to access our Member Portal to complete the form, please call our Member Services team at (413) 787-0010 or toll-free at (877) 443-3314 (TTY: 711) from 8:00 a.m. to 8:00 p.m., Monday through Friday (October 1—March 31: 8:00 a.m. to 8:00 p.m., seven days a week).
* Program limited to one reward per year and must be claimed by 12/31/2020. Information submitted is subject to claims verification. Your PCP must bill this visit as an annual physical or well-care visit.
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