Rx Savings Solutions* Helps You Save on Meds
Posted on June 6, 2025
Summer is no time to take a vacation from your prescribed medications. A recent health poll1, however, shows that nearly 3 in 10 adults had skimped on their medications in the past year due to the cost. Depending on the medication, reducing or skipping a dosage can have catastrophic results.
Having access to affordable medications is one of the best ways to help you stay healthy. That’s why Health New England offers you a service called Rx Savings Solutions (RxSS) – a resource that can help you find lower-cost options for your prescription drugs.
RxSS is a free service connected to your health plan and linked to your health insurance information so it can customize ways to help lower your out-of-pocket prescription drug costs. It doesn’t change anything about your current health insurance plan, pharmacy preferences or other benefits. RxSS looks for easy ways to help Health New England members save money on their medications.
To make things even easier, RxSS has a dedicated team of pharmacy experts waiting to help. We’re not talking about a phone maze with a robot on the other end of the line. You will speak with certified pharmacy technicians with real-world experience working at retail pharmacies. They understand the confusion and sometimes sticker shock people can experience when filling their prescriptions.
Why should you contact RxSS?
- Getting started is easy: They’ll help you activate your RxSS account over the phone—then explain options they may have to reduce your out-of-pocket costs.
- One-on-one consultations: Since RxSS is connected to Health New England, their team can answer questions about your insurance coverage, medication history, and more.
- Simple switches: Changing to a more affordable medication is easy with RxSS. You can give them a call and they can get your healthcare provider’s approval and handle any prescription transfers.
Start by calling (800) 268-4476 to speak with the RxSS Pharmacy Support team or visit myrxss.com/healthnewengland to access your RxSS account to see all your prescription drug options. If you have not yet created an RxSS Member Portal account, you can do so by clicking on “Activate Account.”
You can also access your RxSS account by logging into your Health New England Member Portal or registering at my.healthnewengland.org/rxss.
*RxSS only applies to groups with prescription coverage through Health New England.
1Kaiser Family Foundation July 2023
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