Register for the Member Portal & Share Your Email
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Posted on June 19, 2019
Hear it from us first. Register for our secure online Member Portal and give us your email address. You’ll get periodic emails from us with information about health, benefits and wellness topics.
Simply go to my.HealthNewEngland.org to register and log in. Once you register, you can take advantage of the following helpful features in one convenient location:
- Access key information such as Coverage, Benefit Details, Claims, Provider Search and Forms using the main navigation menu.
- Review your coverage on the easy-to-read dashboard of your deductibles and most recent claims for the member and each dependent, if any.
- Get to Teladoc®,*Wellness, Health Programs, Cost of Care Calculator, Pharmacy Benefits,** etc., with our one-click access icons.
- View your Explanation of Benefits (EOB) on the Claims page.***
- Manage your mailing preferences simply from the Member Preferences option in the dropdown next to your name in the top navigation bar.
If you’re enrolled in a high deductible health plan, you have single sign-on access to your health savings account (HSA) information on HealthEquity’s website at healthequity.com.
*Teladoc is available for most members; however, some employer groups do not participate in Teladoc benefits.
**Pharmacy benefit information only applies to members with prescription coverage through Health New England.
***Paper copies of your EOBs can be requested by calling Member Services at (413) 787-4004 or toll-free at (800) 310-2835 (TTY: 711).
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