Quality Management Program

Posted on March 1, 2016

At Health New England, we are committed to making sure that you get the best possible care and service.

So how do we do that? There are a lot of different ways – and they all fall under our Quality Management Program. Each year, we develop a Quality Management Work Plan that lists the activities we do each year.

For a copy of the latest plan and more information on these programs, call Member Services at (413) 787-0010 or (877) 443-3314. For TTY/TDD, (800) 439-2370.

A representative is available Monday through Friday, 8:00 a.m. – 8:00 p.m.

Categories: MemberMatters - Medicare, Newsletter

Tags: management program, MAR2016, quality