PFAC Staff Leadership Spotlight – Gloria Wilson
Posted on July 28, 2020
Mason Square ACO RN Care Manager and BeHealthy Partnership PFAC Staff Member
“As the ACO RN Care Manager at Mason Square Neighborhood Health Center (MSNHC) and PFAC staff member, it has been an exciting opportunity to be a part of the group. It raises my awareness of community health (cultural, social and spiritual) and the impact of determinants of health.
“The patient representatives have offered innovative ideas and supported center projects. Due to the COVID-19 pandemic, they were limited by stay-at-home guidance, social distancing and the use of masks. But it didn’t dampen their spirits. Most have kept in touch. They’re ready to return when it’s time.
“The PFAC mission: Bringing the perspective of patients and families into the planning, delivery and evaluation of the health center helps to improve quality, care and safety.”
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