Our Latest Medicare Advantage Newsletter is Now Available!
Posted on March 2, 2016
Welcome Members
We are excited to have you as a new Health New England (HNE) Medicare Advantage plan member. We know you have many health plan options and are glad you chose Health New England as your health partner. We have lots to share with you and hope you will take some time to read through your first member newsletter. Twice a year, we send this member newsletter to help keep you informed—from member events and reminders to benefits and general health information.
In this spring issue of MemberMatters, we have important information for you on:
• Quality Management Program
• Upcoming Events
• National Coverage Determinations*
• A Benefits Reminder*
• New Medical Technology*
• Non-emergency Care After Normal Business Hours
• Melanoma and Skin Care Detection and Prevention
• Member Story: Trip to Hair Stylist a Lifesaving Moment
• Spring Surveys for Medicare Beneficiaries
• Medicare Advantage OB/GYN Coverage*
• Access to a physician 24/7 with TeladocTM*
• Ways to Save*
• Adult Preventive Care Guidelines
• Medication Therapy Management
• Personal Medication List
• Affirmative Statement Regarding Incentives
Visit our Medicare Advantage newsletter page for members and be sure to check back often as we continue to add new articles that relate to your coverage, health and wellness.
Member Services
If you would like to learn more about any of the information included in this newsletter, or if you have questions about your plan benefits, feel free to contact Member Services at (413) 787-0010 or toll-free at (877) 443-3314. For TTY/TDD, call (800) 439-2370. We are available Monday through Friday, 8 a.m. – 8 p.m. (Oct. 1 – Feb. 14: 8:00 a.m. – 8:00 p.m., seven days a week).
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